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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 148 verified reviews
Read all reviews
Independent Service Rating based on 148 verified reviews
Customer rating:
"Absolutely brilliant and so friendly
Cannot wait to take my family here"
Customer rating:
"Excellent customer services great service and smooth booking of our holiday"
Hi there,

Thank you for taking the time to share your feedback with us here at MagicBreaks.

We are very happy to know that you found the booking journey smooth and team of assistance.

Please do let us know if you have any further questions in the meantime, we are always happy to help.

Kind regards,
Christina
Customer rating:
"We were given options and our travel requirements were heard. Accommodated a large group and made sure we got our first choice of hotel and package."
Hi there,

Thank you for taking the time to share your feedback with us here at MagicBreaks.

We are very happy to know that a member of our dedicated team were on hand to assist with your booking, providing you with exceptional customer service.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Very helpful and ask all my questions"
Thank you for choosing MagicBreaks.

We are delighted to know that our team were on hand to assist to answer any questions you may have had and wish you a magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Our agent was Emma Sorensen, she was extremely helpful from our initial questions to our booking. Emma asnwered all of our questions and talked through options with us. Her communication was excellent both on the phone and via email."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your positive feedback with us.

We are delighted to know that a member of our team were on hand to assist, providing you with exceptional customer service, something in which we strive for.

We will be sure to relay your kind words to Emma directly and remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
Customer rating:
"Amy was fantastic. Everything was very clear and simple and Amy ensured she checked things I hadn’t event thought about. We are so excited. Thank you Amy."
Hi there,

Thank you for taking the time to share your great feedback with us and for giving our services a 5* rating.

We are thrilled to know that a member of our team were on hand to assist, providing you with exceptional customer service, something in which we strive for.

We remain at your disposal should you have any questions in the meantime and wish you a truly magical trip.

Kind regards,
Christina
Customer rating:
"Amy who booked our break was polite friendly and knew all the answers to all the questions she also found us a great deal and helped sort the flights"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with us.

We are very happy to know that a member of our dedicated team were on hand to assist with your booking, providing you with exceptional customer service, something in which we strive for. We will be sure to relay your kind words to Amy and wish you a truly magical trip in the meantime. Kind regards,
Christina
Customer rating:
"Amy was very informative professional helpful and patient during the booking process
She made it very easy to make a group booking to Disney land Paris which we are looking forward to"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with us.

We are delighted to know that a member of our dedicated team were on hand to assist in making your group booking and wish you a truly magical trip.

Kind regards,
Christina
Customer rating:
"Very helpfulvery helpful and easy to book"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with us.

We are happy to know that our team were of assistance and that you found the booking journey easy to use.

Please do let us know if you have any questions, we are always happy to help.

Kind regards,
Christina
Customer rating:
"Dawn was amazing at helping book a holiday for 8 to eurodisney!"
Thank you choosing MagicBreaks and for taking the time to share your feedback with us.

We are very happy to know that a member of our dedicated team were on hand to assist and will be sure to pass your kind words to Dawn directly.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina
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