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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.


We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.


We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 104 verified reviews
Read all reviews
Independent Service Rating based on 104 verified reviews
Customer rating:
"Excellent service, couldn't have made it easier. Thanks Dawn! 😁"
Customer rating:
"Amazing service - very friendly and helpful and so good just to speak to somebody on the phone!"
Customer rating:
"Nothing was too much hastle, I missed the payment deadline without realising and didn’t get any stick at all. They also changed the booking for no extra chsrge"
Customer rating:
"Great helpful service from Amy! Thank you"
Customer rating:
"So helpful and clear! I was having some technical issues booking my holiday and the lovely Simon was such a huge help! I cant wait for our first ever trip!"
Customer rating:
"Splendid work by Lisa in the Magic Breaks team in working through some difficult challenges on dates and pricing."
Thank you for taking the time to share your recent experience with us. We will pass on your kind words to Lisa.
Customer rating:
"Excellent from start to finish"
Thank you for the great feedback and 5* review!
Customer rating:
"Couldn’t book online as a error kept coming up but a very polite and helpful customer service person booked over the phone in very little time."
Thank you for sharing your feedback with us. We'd be really grateful if you could share the error you experienced online in more detail with us on
Customer rating:
"I would recommend them and this is the 2nd time I have used them. They are helpful and nothing seems to much for them."
Thank you for taking the time to leave your feedback. We're so pleased to hear that you were happy with your MagicBreaks experience and have chosen to book with us for a second time. We wish you a magical holiday!
Customer rating:
"We had compared many aspects of a holiday to Disney separately but decided to go with magicbreaks as I had a lot of concerns, the staff member Emma S addressed all of them for me.

We have a son that has adhd and ASD and so she talked me through all the processes involved to help make..."
Thank you for taking the time to share your recent booking experience with us, we're so pleased Emma was able to assist you and answer all your questions, we hope you're looking forward to a magical break!
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